Monthly Archives: November 2016

Online Retailer SOUQ.com Launches Same-Day Delivery to Middle East

Same Day DeliveryIf you thought Same-Day Delivery was trending in the US and China only, then think again as SOUQ.com now establishes the service in the Middle East.

SOUQ.com, the Middle East’s largest online retail and marketplace platform, has announced that it will be launching same-day delivery in the region.
It is the first e-commerce company in that region to launch such a service.  It will be offering the service for “Fulfilled by SOUQ” (FBS) in Dubai for all online orders placed by 3pm.  Many retailers in the US have this same cut-off time, which appears to be the most optimum to position deliveries to be done on time.  The e-retailer will have its’ sights on conducting more expansion of same-day delivery throughout the region as well.

“Our primary objective is to deliver the highest quality products and a service as efficient and quick as possible to our customers,” said Ronaldo Mouchawar, SOUQ.com CEO & Co-Founder in the article.  He went on to say, “With the Fulfilled by SOUQ (FBS) program, we manage the fulfilment and logistics for third-party sellers, saving them time and money, and our home-grown logistics arm Q-Express as well as our partnership with WING.ae provide us with the most efficient delivery service in the region with real-time order tracking. We believe that our same day delivery and SOUQ delivery promise initiatives are a huge step forward in corresponding supply with customers’ demand and further making online shopping experience seamless and enjoyable.”

Same-day delivery has moved beyond just a trend, but a valuable service to grow n today’s e-commerce.  One reason it has become so attractive is because of the robust initiative and aggressive implementation of same-day delivery by Amazon. The e-retail giant has rolled out free same-day delivery in 27 city markets, including the San Francisco Bay Area, San Diego, Seattle-Tacoma, New York, Boston, Dallas-Fort Worth, Indianapolis, Tampa Bay, Baltimore, Washington DC, Chicago, Orlando, Nashville, Raleigh, Richmond, Tucson, Atlanta, and more.  Also, Amazon Canada now has free same-day delivery in Toronto and Vancouver, in addition to Amazon Prime growth in London.

The largest US e-retailer has others taking more than notes, but also doing exactly what it’s doing, even when it comes to yearly subscriptions.  Google Express offers shoppers a $95 annual subscription fee.  Wal-Mart is currently testing new service ShippingPass for $49 per year, which is almost half of the cost of Amazon Prime, to aggressively attract more shoppers to Walmart.com.

When the largest online retailer in the Middle East rolls out same-day delivery, it is an affirmation that having the ability to provide it is essential to growth.  To begin offering the service in the US, retailers don’t have to develop an effective same-day delivery solution themselves.  They can partner with a Same-Day Courier like AQuickDelivery which can assist with creating the program, in addition to performing the actual pick up and deliveries.  The Atlanta Courier has the courier technology and driver fleet to deliver in the Atlanta area, Georgia and even nationwide.

Reference:  11.10.16, www.arabiansupplychain.com, ASC Staff, SOUQ.com enhances logistics with same-day delivery

Billion Per Day Holiday Sales Means Boost for Same-Day Delivery

same day deliveryRetailers like Amazon, Google, Wal-Mart, Macy’s, Best Buy, and others will be glad to hear the forecast for this year’s online sales.  All of them have been making heavy investments into growing their e-commerce, including offering some form of Same-Day Delivery in the US or abroad.  E-commerce is expected to hit a growth hike for holidays and the latest numbers are a sign of it.

Internet retailer says that 57 of the 61 days during the holidays will exceed $1 billion in online sales, resulting from e-commerce sales being expected to grow 11% this holiday season.  This equates to $91.6 billion, which will be an increase from $82.5 billion from last year.  The 2016 Digital Insights Shopping Predictions report from Adobe Digital Insights was released last week and reveals that shoppers are expected to begin buying online early, which will continue after Christmas Day.  For the three days—Thanksgiving, Black Friday and Cyber Monday—roughly 9.2% of those online sales will occur during that time, accounting for $8.4 billion, roughly 9.2% of those online sales, according to the Adobe study.

According to an Adobe survey of over 1,000 US consumers, 31% of U.S. consumers say they will start their holiday shopping before November 1st.  This is up 5% from last year.  This attests to how consumers have become more comfortable with online shopping, as well as having a peace of mind with retailers being able to deliver.  Shoppers have come to enjoy using same-day delivery to get their online items to their front door.  It is convenient when you can see a deal online and then have it delivered to your front door in a matter of hours.

This is exactly what big name retailers are offering consumers, especially during the holidays.  Amazon for example, has Amazon Prime available in several major US cities.  Amazon has free same-day delivery in 27 city markets, including the San Diego, San Francisco Bay Area, Seattle-Tacoma, Dallas-Fort Worth, Indianapolis, New York, Boston, Tampa Bay, Baltimore,Washington DC, Chicago, Orlando, Nashville, Raleigh, Richmond, Tucson, Atlanta, and more.  Last month, Amazon.ca also  launched free same-day delivery in two major cities—Toronto and Vancouver.  In addition according to Adobe, Prime Day may rank as this year’s third busiest online shopping day in the US.

Google is gaining momentum with expanding Google Express in now 14 different states.  Early October, Google Express was rolled out in New York.  Now, the e-retailer recently announced the service is available in Alabama, Kentucky, Utah, Florida, Georgia, Tennessee, North Carolina, South Carolina, Idaho, Montana, Oregon, Washington, and Wyoming.

As holiday sales go up, same-day delivery will grow along with it.  This is why partnering with a Same-Day Courier like AQuickDelivery can position companies to compete and capture the upcoming holiday sales to come.  The Atlanta Courier has the courier expertise to quickly develop same-day delivery solutions that will produce results in Georgia, even nationwide.

Reference:  10.27.16, www.internetretailer.com, Zak Stambor, Online sales will surpass $1 billion nearly every day this holiday season, Adobe predicts

UPS Set to Deliver More During the Holidays

Same Day DeliveryAs the holiday shopping season arises, online retailers aren’t the only ones expected to have sales increases.  The companies that will be performing the actual deliveries will have a hike in sales as well.  UPS has its’ package numbers forecasted to go up this year.

Internet Retailer reported between Thanksgiving and December 31, UPS is projected to top 700 million, which would be a 16.7% jump compared to about 600 million in 2015.  “The dramatic growth of online shopping and subsequent returns is expected to lift UPS package levels to a record high during this upcoming holiday period,” Kathleen Gutmann, senior vice president of worldwide sales and solutions, said during a call on UPS’s third quarter earnings. “Between Thanksgiving and New Year’s Eve 2016, there are two additional operating days and we expect to complete over 700 million deliveries worldwide, about 100 million more than last year.”

Some other numbers has given an indicator to how the sales are about to rise.  For the third quarter ending September 30, UPS stated that U.S. average daily package volume increased 5.7% to 15.364 million packages from 14.540 million during the same time last year.  International package volume also went up by  7.5% to 2.788 million from 2.593 million year after year.

The article also discussed the UPS My Choice program, which will be used to help manage holiday volume surges. The program allows consumers who sign up to choose the delivery location of their package, whether to their home or an alternate delivery site, including a UPS Access Point location.  This program currently has 30 million members worldwide, compared with 20 million a year ago.  It has about 8,000 Access Point locations in the US, including UPS stores, Access Point “smart” lockers, in addition to sites like convenience stores and dry cleaners.

Chief financial officer Richard Peretz said regarding UPS business-to-business sales, “It’s the best growth we’ve had there in five quarters.  Returns growth in e-commerce is also very strong. It’s growing in the mid-teens.”  Despite lower industrial production, business-to-business grew roughly 2% primarily due to online retail returns, which is another aspect of delivery that has caused it to be even more vital in today’s business climate to be successful.  This is even true with Same-Day Delivery, as online shoppers have returns that are being made more now than ever from physical stores.

Traditional warehousing isn’t enough to keep up with the pace of e-commerce.  Technology has enabled customers to shop online quickly and want their purchases just as fast.  The retailer that can meet the shoppers shipping demand will be the one that gains and keeps loyal customers long-term.  This is why a viable option for retailers is to partner with a Same-Day Courier like AQuickDelivery to pick up and deliver items from store locations in no time.  The Atlanta Courier can be there for fast deliveries when UPS can’t be there for you.

Reference:  10.27.16, Internet Retailer, Tracy Maple, UPS expects holiday package volume to grow more than 16%