Monthly Archives: October 2016

Google Express Grows, Adds Same-Day Delivery in 13 More States

same day deliveryIf any retailer is going to get remotely close to Amazon, they are going to have to implement at the same pace that the e-retail leader is doing.  The recent launch by Google shows that it has every intention of doing just that.

USA Today recently reported that Google adds 13 more states to its’ current list of cities that it offers Same-Day Delivery via  Google Express.  These new US states will include Alabama, Kentucky, Utah, Florida, Georgia, North Carolina, South Carolina, Tennessee, Idaho, Montana, Oregon, Wyoming and Washington.  These cities involve the Southeastern and Midwestern regions of the country and some of these states aren’t the most popular areas that delivering same day is sought after establishing there.  Google must have the numbers to show that states like Wyoming and Montana are profitable, especially to the retailers that Google is partnered with.

“At Google Express, our job is to make people’s lives easier. What we really are trying to do here is make it easier to shop from merchants you love,” Google Express General Manager Brian Elliott said in an interview with The Tennessean.  Easier is definitely the case for shoppers today, as there has been an increase in the comfort level on shopping online, instead of just at the brick-and-mortar store.  Mobile devices allows customers to order from anywhere at anytime, which gives the retailer that can meet that demand a competitive advantage.

Elliott also talked about in the article about utilizing its’ core competency to provide a product that will meet retailer needs.  “We think of ourselves as a technology platform because that’s what we’re really good at. We’re trying to build a platform that lots of merchants can participate in,” Elliott said.  Google partners with retailers like Costco, Whole Foods Market, Kohl’s, PetSmart, Road Runner Sports, Sur La Table, Fry’s, Walgreens, L’Occitane, Payless ShoeSource and Guitar Center.  As Google Express grows, the e-retailer hopes that more retailers will follow.
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Adding the new 14 locations, takes Google beyond its’ recent implementation which was in New York.  Earliest this month, Google launched same-day delivery in New York, partnering with some of the same major retailers it has implemented the new locations with.  Roughly 70 million people in over a dozen states, including the tri-state areas, ware able to easily order online from their smartphones.  This gives Google Express a good push forward with fast delivery in one of the biggest cities in the US before the holiday season begins.

Google’s example of rapid implementation shows that e-retailers can roll-out same-day delivery, and is only a matter of have the right partners in place.  Retailers can turn to a Same-Day Courier like AQuickDelivery that has the courier expertise and driver fleet to help any business enter the market of last-mile deliveries.  It takes creating the omni-channels to streamline physical and e-retail shopping for any company to go to the next level in today’s business world.  The Atlanta Courier assists hundreds of companies deliver products throughout Georgia, even nationwide.

Reference:  10.25.16, USA Today, Lizzy Alfs and Brad Harper, Google Express adds delivery service to 13 more states

No More Upfront Fees for AmazonFresh Grocery Delivery

same day deliveryGrocery shopping won’t be the same when AmazonFresh gets done.  Amazon’s latest move affirms the retailer’s objective to get the service into more households.  It use to be an annual fee for Prime members to get AmazonFresh, but now there’s no upfront cost anymore.

Amazon appears to be after taking same-day grocery delivery to the level of expansion of Same-Day Delivery in the US.  Recode.com recently reported  Amazon how the new pricing model for AmazonFresh is going to impact its’ growth.  The same-day grocery service use to be $299 a year, which is now $14.99 per month for existing Prime members.  For members that choose to subscribe to AmazonFresh, the monthly fee equates to $179 per year, plus the current $99 Prime subscription fee.  The $279 annual cost will still be less than the prior grocery service upfront pricing.  The new pricing will more than likely peak the interest of more customers as the holiday season approaches.

The change in fee structure could be a sign that Fresh is stabilizing and poised for more aggressive expansion,” said Keith Anderson, vice president of e-commerce analytics startup company Profitero.  With any value-added service performed same-day, expansion heavily depends on volume and costs.  The lower the service costs, the more attractive to shoppers it becomes.  Anderson went on to say, “This is supported by how prominently the new fee is being promoted on Amazon’s homepage in markets where Fresh is available.”

Also in the article, Anderson commented on how the new pricing for AmazonFresh is a better move.  He stated, “This positions Fresh much more favorably.  An incremental, annual $199, paid up front, was unprecedented and a huge hurdle for mainstream households to commit to, even if Prime members skew to affluence.”  The subscription fee essentially helps to carry the costs of providing last-mile delivery services.  What makes eliminating the upfront fee workable is that Amazon already has a strong working logistical delivery system in place from Prime.

Subscription programs have been successful and several other big name retailers have jumped into offering it, especially to compete with Amazon.  Recently, Google launched Google Express same-day service in New York for Costco, Kohl’s, PetSmart, and popular grocery chain retailer Whole Foods.  Google will be providing Google Express subscriptions for $95 a year, a little less than Amazon Prime’s $99.  This past July, Wal-Mart began rolling out its ShippingPass pilot program, offering free shipping with two-day delivery, with a low annual fee of $49.  Wal-Mart is giving shoppers the same products they can buy from Amazon such as clothing, electronics, health products, and more via Walmart.com.

The higher the demand for convenience becomes, the more same-day services will be implemented by retailers to grow online.  A Same-Day Courier like AQuickDelivery provides a variety of same-day delivery solutions throughout Georgia, even nationwide.  From groceries to retail products, the Atlanta Courier can fulfill online orders on time within hours.  AQuickDelivery already performs pick up and delivery for grocery stores in Georgia and can do the same for other retailers also.

Reference: 10.7.16, www.recode.net, Jason Del Rey, Amazon finally just proved it’s very serious about grocery delivery

Googles Competes with Amazon, Announces Same-Day Delivery in New York

Courier ServiceWhen it comes to quickly expanding Same-Day Delivery right now, no other retailer is doing it better than Amazon.  The e-retail giant just launched free same-day delivery in Toronto and Vancouver, taking the same process in the US and simply applying it in Canada.  Soon Amazon will be offering same-day delivery throughout North America.  This means retailers will have to become more aggressively if they desire to compete with Prime.

One e-retailer is not backing down, making an announcement of its’ own regarding same-day delivery.  Fox 5 News in New York recently reported Google will be launching its’ own Google Express same-day service in the big apple, partnering with big retailers such as Costco, Kohl’s, Whole Foods, and PetSmart.  The partnership creates a win for both Google and brick-and-mortar retailers, as last-mile delivery creates the store sales revenue needed via online shopping.  Essentially, retailers are able to utilized their store locations as warehouses and can deliver items quickly with a short distance from the nearest locations.

The report  stated that nearly 70 million people in over a dozen states within the US, including the tri-state areas, will be able to conveniently order online via their smartphones.  Same-day delivery thrives off of volume, and this many potential customers, Google Express should be successful within those areas, especially with the close proximity locations of major store chains.  For example, Costco has hundreds of locations nationwide, which will make it easier for same-day delivery to be effective and profitable.

“Google Express is a number of items you can order via Google and Google Express and have it delivered in under an hour,” stated online shopping expert Michelle Madhok in the article.  This level of fast service makes shopping online as close as possible to physically going to the store.  Shoppers will be able to pay either a per-order or annual fee, which Google Express subscribers pay $95 a year, versus Amazon’s Prime membership at $99.  Madholk also commented, “Depending on the item, some will take a little longer, but you can click ‘get this today’ “.  Same-day delivery is bridging the service gap between web and physical location, creating more sales for retailers, and at the same time, convenience and cost-savings for the consumer, such as gas and travel time.

With the holiday season approaching, Google could do even more expanding to compete with Amazon.  Amazon has free same-day delivery in a total of 27 city markets, including the San Francisco Bay Area, Seattle-Tacoma, Dallas-Fort Worth, San Diego, Indianapolis, New York, Boston, Tampa Bay, Baltimore,Washington DC, Chicago, Orlando, Atlanta, Nashville, Raleigh, Richmond, Tucson, and more.  Google Express may consider any of these same major cities in order capture more holiday sales for itself and its’ partnering retailers.

A Same-Day Courier such as AQuickDelivery partners with retailers and various companies to develop same-day delivery solutions to drive more sales.  The Atlanta Courier has the courier expertise and driver fleet to help create the value-added services that today’s shopper is looking for.

Reference: 9.28.16, Fox 5 New York, Jennifer Lahmers, Google Express delivery service debuts in New York

Amazon’s Free Same-Day Delivery Goes To Vancouver and Toronto

Same Day DeliveryIt takes a retailer with enough momentum like Amazon to be able to do the level of growth that it is doing.  Shoppers have gravitated around utilizing Amazon like their local retail store, and getting their online items just as fast as they order them.  With the aggressive expansion of Same-Day Delivery, it is going to take other retailers to implement the same type of services to compete as e-commerce evolves.

Now Amazon not only has free same-day delivery in the US, the retail giant has shifted its’ sites northward to Canada.  The Financial Post has reported that Amazon.ca has rolled out the service in Toronto and Vancouver.  Two of the most popular cities in Canada will now have same-day services available for Prime members at no cost, which currently pay $79 annually for free delivery without a minimum order required. Prime members will also have the fast shipping option for all orders above $25 in both cities.  When you consider the volume that Amazon will create for same-day delivery, it is the driver that makes this service work, in addition to it being free.

“We have been working quite hard to improve the speed of delivery and we got to a point where we are now able to offer that service,” said Alexandre Gagnon, vice-president, Amazon Canada.  He also stated in the article, “In general, people using e-commerce tend to want to receive those goods as fast as possible. In response to demand we are launching this program.”  Essentially, shoppers have shown that they want their online purchases fast.  Amazon has created such a brand and demand, that offering free same-day delivery there now makes sense.  With Toronto being the largest city in Canada, once the service is established there, it won’t be long that Amazon will be implementing same-day delivery in other cities there.

It is the same pattern that occurred with Amazon with its’ same-day delivery program expansion in the US.  Prior to this year, Amazon already had free same-day delivery in the San Francisco Bay Area, Seattle-Tacoma, Dallas-Fort Worth, San Diego, Indianapolis, New York, Philadelphia, Phoenix, Tampa Bay, Baltimore, Boston, Washington DC, Chicago, Orlando, and Atlanta.  Now, Amazon added 11 more US cities to its’ arsenal, including Sacramento, Stockton, Fresno, Louisville, Milwaukee, Nashville, Raleigh, Richmond, Tucson, Charlotte, and Cincinnati.

Jim Danahy, CEO of retail advisory firm Customer Lab, also was in the article and talked about Amazon’s impact with same-day delivery. He stated, “With the membership, Prime is like a Costco for online, and where they really made ripples when they first did this was during the holiday season. They have clearly demonstrated that same day and next-day delivery across the United States has made a difference. I can see this making a difference for people who are pressed for time. Many people decide which retailer they choose based on those kinds of features. It’s an infinitesimally small piece of Canadian retail at this point, but it is where the industry is going.”

Several big name retailers have caught on and are partnering with a Same-Day Courier like AQuickDelivery to develop same-day solutions in order to compete with Amazon.  The Atlanta Courier is established as a reliable source for same-day delivery in Georgia and has the ability to help any retailer grow quickly nationwide.

Reference: 9.27.16, Financial Post, Hollie Shaw, Amazon launches same-day delivery in Toronto, Vancouver