There is no substitute to what an optimum e-commerce machine can do for a retailer in today’s tech-driven online world. Online retail is consistently growing year after year, as customers are going to web stores while sitting at Starbucks, or in their living room. The service that is being used to create seamless omnichannels between store and web fronts is Same-Day Delivery. The fast delivery service is forecasted to generate $987 million in sales by 2019. Amazon and many others have jumped into same-day delivery, now including Staples as the latest newcomer to begin testing the thriving service option.
The office supplier has officially launched “Staples Rush” within several major US cities nationwide. Since its’ denied merger with Office Depot, Staples has redirected its’ efforts to grow its’ business. The initial roll-out will comprise of Boston, Dallas and Manhattan. The report mentioned San Francisco, Los Angeles, Seattle, Houston, and Chicago will be the second wave of Staples’ implementation. If the pilot program yields the growth Staples anticipates, more cities will follow. Staples will offer same-day delivery for only product deliveries, however, copying and printing will be available in the coming months.
The article didn’t mention any details on how Staples Rush will work. Yet most retailer same-day delivery models include a service that enables their customers to receive their online items in a matter of hours. Amazon’s Prime Now, for example, has a delivery time frame is one hour, which is the fastest that customers from any retailer or company offers. Staples has the close proximity locations that can enable it to fulfill and deliver online items within an hour, yet it would require an efficient delivery partner to perform them. A Same-Day Courier like AQuickDelivery has the courier expertise to perform online deliveries on time; it already provided a pick up and deliver within an hour as well.
Executive vice president of supply chain and logistics Mike Bhaskaran, touted how the Staples’ new same-day delivery will translate into optimal services. “By offering a wholly-owned, same-day delivery experience, Staples is providing businesses the type of customer service they’ve come to expect from us throughout their entire transaction,” said Bhaskaran. He then stated, “The development process for Staples Rush is truly a collaborative and cross-functional effort that brought together different areas of expertise, including supply chain, eCommerce and merchandising, to create a valuable service for our customers.”
Faisal Masud, executive vice president of global eCommerce at Staples, also expressed his optimism relative to Staples Rush. Faisal said, “Businesses want their online orders fulfilled faster than ever. Thanks to Staples’ unmatched omnichannel capabilities, which already include the ability to buy online and pickup in store, we will deliver the products customers need when they need them, so they can make more happen without having to wait on shipped orders.”
When a retailer like Staples can ship orders from its’ store locations, overall it will cut costs and increase customer loyalty. This is why an Atlanta Courier that can effective pick up and deliver on time is what Staples must have for same-day delivery to work. AQuickDelivery services throughout Georgia and has the ability to service nationwide.