Monthly Archives: May 2016

Amazon Set to Change Same-Day Delivery to Reach All Zip Codes

courier servicesSince Roxbury last month speculated that Amazon was purposefully not offering Same-Day Delivery in some minority communities, there has been numerous of requests to make service changes.  Now Amazon has.

Per Bloomberg news, Amazon has announced that it will now offer same-day delivery in every zip code within its’ service coverage areas.  Amazon made a statement obtained by the caucus and shared it with Bloomberg News, which said, “Very shortly, we will be expanding Prime Same Day Service to every zip code of the 27 cities where Prime Same Day delivery is currently launched.  We will further not launch the service in any new regions, until we are able to secure a carrier for every zip code.  We are still figuring out the details and procuring last mile delivery for each of these zips, but we should have 100 percent coverage shortly.”

The article mentioned that U.S. Representative George Kenneth Butterfield, a Democrat from North Carolina and chairman of the black caucus, said the group “is anticipating the results of Amazon’s plan to expand its delivery services to previously excluded zip codes.”  Illinois Congressman Bobby Rush called for an FTC investigation, and he spoke about the issue on the House of Representatives’ floor.  Shortly afterwards, Amazon pledged in a letter to Rush to serve Chicago’s South Side in within weeks.

Last month, Amazon added 11 major US cities to its’ current free same-day delivery program.  Those new cities included Sacramento, Stockton, Fresno, Louisville, Tucson, Milwaukee, Nashville, Raleigh, Richmond,Charlotte, and Cincinnati.  Prior to this, Amazon had the service in 16 other major cities, with a total service area now of 27.  Boston is one of those cities, which is where the race allegations and complaints began.  Roxbury is in the center of the city, yet same-day delivery was only being offered in the zip code areas around it.

Over the past three years, Amazon has been expanding its’ same-day delivery program rapidly in various US cities.  It provides the delivery service free to Prime members, which pay a $99 subscription annually.  Amazon has stated that it had nothing to do with race, but rather other factors, such as the concentration of Prime members in each area, proximity to warehouses and the company’s ability to find delivery partners to serve that area.

The article also mention an analysis by Bloomberg News which highlighted racial disparities within the cities of Atlanta, Boston, Chicago, Dallas, New York and Washington, where black residents were less likely than white residents to have access to the free service.  Now that Amazon is officially expanding free same-day delivery to all of the zip code areas, there won’t be any service speculations due to race.

With same-day delivery expected to reach $987 million by 2019, all customers are going to be demanding the service and it makes sense for any retailer to dive into offering it.  A Same-Day Courier like AQuickDelivery is who retailers can turn to get their same-day delivery program off the ground. The Atlanta Courier has the courier expertise and technology to implement same-day solutions that thrive, whether in Atlanta or nationwide.

Reference: 5.6.16, Bloomberg News, Spencer Soper, Amazon to Fill All Racial Gaps in Same-Day Delivery Service

Shopify Going Same-Day Delivery to Help Merchants Compete Online

same day deliveryIt’s very clear that in order to compete online, retailers are having to follow the leader, even when it comes to Same-Day Delivery.  Amazon has made the service an integral part of its’ long-term growth and others are doing the same.  Same-day delivery allows an e-retailer and brick-and-mortar stores to capture more of the growing online industry.  Online retail is forecasted to reach $500 billion by 2018.  This means there is a lot of revenue to be gained by the company that can attract end-customers to buy from them.

Same-Day Delivery is a prime service to adapt into order fulfillment to increase sales, and this is what the merchants of Shopify hope for, as the online storefront software provider has implemented it for them.  Shopify recently announced that it has partnered with Postmates to offer same-day delivery for its’ merchants in around 200 cities throughout the US.  Postmates is a delivery provider that launched an Amazon Prime-like service called Postmates Plus unlimited, offering subscribers free same-day delivery for all orders of $30 or more for $9.99 per month.

Postmates has customers that include some 3,000 stores and services in nationwide.  Now, Shopify is another customer that the delivery company will work with to supply its’ e-retail merchants with the fast order fulfillment that they are looking for to compete, especially with Amazon.  The US e-retail leader not only offers same-day delivery, but it’s free for Prime members.  This gives Amazon a huge advantage as it spearheads a new delivery system to fulfill orders online without a direct fee to the customer.

Last month, Amazon added 11 more major US cities to its’ current free same-day delivery program.  Those new cities included Sacramento, Stockton, Charlotte, Cincinnati, Fresno, Louisville, Tucson, Milwaukee, Nashville,Raleigh, and Richmond.  Currently, its’ same-day services are in 27 cities and the way it appears, Amazon is headed toward providing it nationwide.

Shopify has a large merchant base of its’ own.  The e-commerce provider has more than 100,000 e-retail clients annually that join and utilize its’ online storefront services.  With more than 200 cities to deliver in via Postmates, Shopify will be more competitive quickly this year, in addition to Postmates expanding even more.  To market same-day delivery to its’ customers, It also offered $50 in free Postmates deliveries through May 3rd and 5th last week.

Shopify’s service says will picked up and delivered as little as within an hour.  This is becoming the fastest option for same-day delivery.  A Same-Day Courier like AQuickDelivery can help e-retailers and physical store companies engage in this level of e-commerce.  Online retail and same-day delivery is growing yearly, and the Atlanta Courier can help retailers grow right along with both industries.

Reference: 5.3.16, www.shopify.com, Shawn French, Now Shopify Merchants Can Offer Their Customers Same-day Delivery Through Postmates

Amazon Prime Members Want Same-Day Delivery in Roxbury

same day deliveryAmazon is aggressively establishing free Same-Day Delivery in a number of big cities, and Prime members are nothing but smiles with having a fast shipping option to turn to.  However, some of subscribers in one city are asking why isn’t the trendy service in their town?

The Boston Globe discussed in an article how Amazon isn’t offering same-day delivery in Roxbury, yet in every other neighborhood in Boston.  Bloomberg compared some US census data which showed that minority neighborhoods in several cities have not been included in the same-day delivery mix.  It stated that Roxbury is 59% African-American and is the “most striking gap” found from the data.  Amazon’s service stretches from Boston city limits to many suburbs and nearby communities, except for Roxbury.

Amazon told Bloomberg that Roxbury’s circumstance is “an anomaly” and that there are no demographics that play a role in same-day implementations.  Amazon gave Mattapan as a example, which is 85% African-American, as well as nearby majority-minority communities like Lawrence and Chelsea.  Therefore, there are other factors weighing in on Amazon service areas, not unfair demographics.

“Yet in cities where most of those paying members are concentrated in predominantly white parts of town, a solely data-driven calculation that looks at numbers instead of people can reinforce long-entrenched inequality in access to retail services,” said the Bloomberg writers. Amazon spokesman Scott Stanzel said in a statement, “We will continue expanding our delivery capabilities and are adding more zip codes rapidly”.

Amazon has been the spearhead of free same-day delivery in the retail industry. The e-retail leader recently adding 11 more major US cities to its’ free same-day delivery program.  Those new additional US cities includedSacramento, Stockton, Fresno, Cincinnati, Louisville, Raleigh, Richmond, Tucson, Milwaukee, Nashville, and Charlotte.  Boston was among the first large implementation of Amazon’s free same-day delivery, which consisted of San Francisco Bay Area, Seattle-Tacoma, Dallas-Fort Worth, San Diego, Indianapolis, Phoenix, Tampa Bay, Baltimore, Washington DC, New York, Philadelphia, Chicago, Atlanta, and Orlando as well.  The new cities took Amazon’s already impressive delivery market coverage up to 27 total.

The ability to at least offer same-day delivery in major US cities is what many retailers are after to compete with Amazon.  Even Best Buy has expanded it’s test of same-day delivery in 13 more markets.  Online retail is forecasted to reach $500 billion by 2018, coupled with same-day delivery expected to reach $987 million by 2019, means that companies are going to have to be innovative and move beyond just in-store sales.  To capture some of the coming growth, retailers will have to create various omnichannels to connect e-commerce with brick-and-mortar shopping.

A Same-Day Courier like AQuickDelivery has partnered with several retailers and other companies to develop same-day delivery solutions throughout the Atlanta and Metro-Atlanta area.  The Atlanta Courier has the courier expertise, driver fleet and the latest in courier technology to consistently produce optimal delivery results for companies seeking to grow online.  As more customers become comfortable with convenient shopping, AQuickDelivery can be a viable option help retailers pick up and deliver online items to their front door fast.

Reference: 4.22.16, www.boston.com, Trefis Team, Adam Vaccaro and Allison Pohle, Amazon offers same-day delivery to every Boston neighborhood, except Roxbury

Best Buy Moves Forward, Tests Same-Day Delivery In 13 More Markets

same day deliveryAmazon is taking the retail industry by storm on the front end with its’ brand, Prime growth and robust web presence, as well as on the back end of with order fulfillment via Same-Day Delivery.  The retailer recently added 11 more US cities to its’ list, providing same-day delivery free in 27 cities total.  E-retailers and brick-and-mortar stores will have to do something soon, or Amazon is going to have a clear foothold online.  Best Buy has now decided to beef up its’ own same-day delivery, pursuing to not allow that happen.

Forbes has reported that Best Buy has announced it will be launching testing of same-day delivery in 13 more major metropolitan markets nationwide.  This is expanding the current testing phase of the service, which began in San Francisco and surrounding areas.  Many retailers usually start in the Bay Area with same-day delivery, tweak it and then expand from there.  San Francisco has a good mix of demographics, volume, and infrastructure to firmly define a sound same-day service, in addition to making sure that it work.

Best Buy is the leading electronics retailer in the US.  The article stated how Best Buy’s same-day delivery is just one part of the retailer’s ongoing commitment to improve the in-store and online shopping experience.  The service not only helps meet shopper’s demand for speed and convenience, it also indirectly help drive more customers to in-store shopping for sales, discounts and other promotions.

Best Buy has partnered with start-up company Deliv to perform the actual pick ups from stores and then deliver the online items to customers.  Deliv utilizes a crowdsourcing base approach for fast same-day services, enabling the company to be very agile with its’ services in the field.  With over 400 stores nationwide, Best Buy has the small radius necessary to make Deliv’s job easier to meet delivery demands.

One big department store retailer, Macy’s, is thriving in size when it comes to same-day delivery, partnering with the same company that Best Buy is utilizing to test the service.  Macy’s has over 17 markets in the US, which include Seattle, San Francisco, Los Angeles, San Jose, Houston, New Jersey, Washington DC, and Chicago.  Its’ sister company Bloomingdale’s also offers same-day delivery in some of those cities, which is probably service by Deliv as well.

As online shopping grows, retailers will have to engage in same-day delivery more.  Many of them turn to a Same-Day Courier like AQuickDelivery to implement an optimal same-day delivery solution within the Atlanta and Metro-Atlanta areas.  The Atlanta Courier has a wide driver base and the latest delivery technology to help companies improve online sales.  AQuickDelivery can help Best Buy and other retailers get their same-day delivery services off the ground and build a strong online presence to compete with Amazon.

Reference: 4.13.16, forbes.com, Trefis Team, Same Day Delivery: Best Buy’s Plan to Take On Amazon?